Secure Payments

All transactions on Vendoraque are processed securely. Our store is powered by Shopify, which uses SSL encryption (HTTPS) and is fully PCI DSS compliant. We never store your full card details on our systems.


Accepted Payment Methods


We accept a wide range of payment options at checkout.


Cards

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Maestro
  • UnionPay

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

Payment Processing


Payment is taken at the time your order is placed. Your order will not be processed or dispatched until payment has been successfully received and confirmed.


All prices on our website are displayed in GBP (£). If you are paying with a card issued in a different currency, your bank or card provider may apply a currency conversion fee. Vendoraque is not responsible for any additional charges applied by your bank or payment provider.


Order Cut-Off Time


Orders placed and paid before 5:00 PM (UK time) Monday to Friday will be processed the same day. Orders placed after 5:00 PM or on a weekend will be processed on the next business day.


Payment Security and Fraud Prevention


For your protection and ours, we reserve the right to carry out verification checks on orders. In some cases, we may need to contact you before an order can be confirmed. We reserve the right to cancel and refund any order that we are unable to verify or that we suspect to be fraudulent.


Failed or Declined Payments


If your payment is declined, please check the following before contacting us:

  • Ensure your billing address matches the one registered with your bank.
  • Check that your card details have been entered correctly.
  • Contact your bank or card provider to confirm there are no restrictions on your account.

If you continue to experience issues, please contact us at Vendoraque@gmail.com and we will do our best to help.


Refunds


If you are entitled to a refund, it will be returned to your original payment method. Please allow up to 10 working days for the refund to appear, depending on your bank or payment provider. For full details, please refer to our Refund Policy.


Contact


For any payment-related queries, please get in touch.


Website: https://vendoraque.myshopify.com/

Store Name: Vendoraque

Email: Vendoraque@gmail.com

Phone: +447828784644

Address: 47 Haven Rd, Canford Cliffs, Poole BH13 7LH, UK

Response Time: Within 24 hours (Monday–Friday)